So disappointed, being a stroke survivor on a. I just had to pay 500 for a new inverter- after waiting more than 2 weeks for the part, I have to pay another 250 for another board that the new inverter says was not working. Serial # 305KRZH1U677 We purchased this French door refrigerator from a local furniture store currently out of business in 2014. I would be out $1100 for repair. Paid $89 for service charge. The agents sound very rehearsed and appear to experts at not solving your problems. 795.74023.411 on 8/7/2015. He then set up an appointment for May 9th. They have from 3 to 5 variation on color, for 20 models altogether. Just found out about this recall online now. Purchased a Kenmore Elite, model 79574023412 in 2016. The refrigerator completely stopped cooling 1 year and 5 days after purchase. We purchased a Kenmore Elite Grab and Go refrigerator from Sears in April of 2015. Since, it's not an Elite Sears will not cover repair. History would suggest that we will be in the same position in another 6 months down the road. After many calls, the technician finally confirmed in late October that the compressor was dead and she ordered the parts. The thing that bother me the most was that their was no sense of urgency on Sears behalf. Called Sears Repair on 8/24/19 and they gave us a date of 9/10/19 for the technician to "diagnose" the problem although we kept telling them that we were sure it was the compressor. Got my Kenmore side by side Refrigerator on 4/20/15 and in Oct.2019 my LG compressor went out called Sears and I was told my Refrigerator had just gone out of warranty .I was told that I had got the extended warranty for three years and it had expired. My LG refrigerator has been giving me an error code E Com and I had a sears tech come out to tell me there is a bad wire in the door and it would cost $1100 to replace the door. Choose the calculator you like. Purchased grab-n-go kenmore elite in June 2016 for @ 2000 795-79033.411. Suivez l'évolution de l'épidémie de CoronaVirus / Covid19 en France département. 4 techs visited, ordered parts, (made by LG) came back replace said oarts and still is not working. Without a refrigerator for a month???? If there is a class action suite against LG refrigerator please notify me. I live in a rural area so distance would probably increase the uncovered labor charges! I was sent to the recall group to check if this model was covered. I have a Kenmore Elite Refrigerator/Freezer, Model 795.74023.411. We are out of $5,000.00. I have read so many with the same experience! This a very poorly made appliance from Korea and quality control from their production line is obviously not in place. Sears has lost a customer who has been loyal to them for the last 35 years. Still may 9th. They would not take responsibility and would not put me through to Customer Relations. Unbelievable. He contacted scheduler and said they could be out one day earlier, May 9th. We paid 3rd party to come and install parts and the new compressor was dead!! Divided by 12 would be 2.5 ft. Then measure the height. décès, hospitalisations, réanimations, guérisons par département Same thing with their Complaint Dept., my husband spent 1 1/2 hours on the phone with them, nothing was resolved. I called local repairmen but they said only Sears can fix it under warranty. We also have installation guides, diagrams and manuals to help you along the way! If the linear compressor goes out the first year, the limited warranty states that Sears will replace the compressor and cover all the workmanship. I am not done yet I want the thing repaired for free my money back. It is now November 7,2018 a Sears repairman came out after another Service Company was out 3 times and they got my water dispenser working but the unit still wasn’t cooling they said that another complaint file would have to be started before they could replace the defective compressor. Our LG is 2 years old. Purchase an appropriately sized refrigerator. Model 795.74025.411. Kenmore elite fridge model # 795-77544600, burning smell in the refridgerator, which caused the light housing to melt, ceiling of refridgerator to melt, charred bulb sockets, cover of light extremely hot, not to mention a few more hours would have caused a fire. I have reported to Maryland States Attorney for consumers. DO NOT PURCHASE this refrigerator. I would have thought that a (formerly) good company would stand behind their product. The sleek design suits any household and blends with a variety of decorating schemes. It is pretty bad when no one will work on them. The 5 indicates it could be either 15 or 25 cubic ft. and since your refrigerator is a side by side model it can't be 15 cubic ft. Hope this helps! We purchased the Kenmore Elite bottom Freezer refrigerator April 2015. Have to wait until the 19th for another tech to come out to "diagnose"issue and of course he will have no parts so that means more part orders and waiting for the next available appointment. I can't pay $500. I am in contact with a lawyer regarding class action. We ve turned it off for now. How can I find help? The tech informed us that he had been running across this issue several times, stating that before or right at the 1 year manufactured warranty the LG motors were going bad. Kenmore has 6 basic models of bottom freezer refrigerators. I even tried to get the part myself. It is the compressor. The 0 indicates it could be either 10 or 20 cubic ft. and since your refrigerator is a side by side model, it can't be 10 cubic ft. My refrigerator model number 106.76236402,,,,Is this a 22 cubic inch refrigerator, I need to know the cubic feet of my Kenmore refrigerator I need to buy a new one. Lost all of our food. Please add me if/when a lawsuit comes up. Minimal amount has been offered for lost food, which doesn't even come close to what it actually costs. Kenmore kept saying Warranty and I kept saying Recall. when this happens the food thaws and then refreezes over and over again until the unit finall failes. Kenmore 22242 3.6 cu. Customer service is just a bunch of dopes and you never get anywhere. $600 worth of fresh/frozen food; Sears sent repair tech out today, charged $109; he admitted he knew it would be compressor, but would not have one for 2 -3 weeks "if we are lucky". Then I did some investigating on my own and found the MAGNUSON-MOSS WARRANTY LAW. Compressor went out. WARNING if you have this models with liner compresser and your food doesnt feel cold or your frozen food feels soft WARNING DONT EAT IT!! It covered everything. The period for your model comes right after the 106. I remember when American made fridges lasted for many decade, and are still running today. Never would I thought that an Premium fridge such as this would stop working less than 3 yrs after purchase. Was told the compressor overheated & refrigerant leaked out. We did not buy the extended warranty. I would like to know of any class action suites against the manufacturer or Sears for selling this low-quality, high-priced failure. We lost over $200 worth of food when Refrig quit. My old linear compressor was made in Korea but still failed. We can't go 5 weeks without a refrigerator. My Kenmore Elite 74015 30.6 cu. Your email will only be used if a response is needed. I finally somehow was able to get an appointment scheduled. This unit is made by LG. Because there are 12 inches in a foot, a cubic foot has the dimensions 12 x 12 x 12, equalling 1,728 cubic inches. I am now in the process of purchasing a new refrigerator! They should not be allowed to sell these products stating that they will last 15-plus years when they know they will only last a minimum of three years it's against the law and I hope that this gets brought to light and all of us customers who got duped into believing that we had a good product will be justified!!! Please enter one or more characters ... Model #10651123210 Kenmore refrigerator. It is now 2020 and its not even 5 years old and we are in need of a repair again for the same problem, not cooling. From everyone's comments it sounds like quite a hassle to try to get it repaired. ft. Top-Load Washer - White, Kenmore 4-Burner LP Stainless Steel Gas Grill, Kenmore EB38084 Oscillating Ceramic Heater. I purchased a complete Kenmore Elite black stainless bundle (refrigerator, oven, microwave, dishwasher, washer, dryer) in 2017. Please click here for a free evaluation of your claim, Defective Products Settlements and Legal News, Invokana Cardiovascular Injuries & Kidney Failure, Inferior Vena Cava Filters or IVC Filters. 15 months after my purchase of my Kenmore Elite (Coldspot) Model # 106.51149112 Serial # HR30402756, we started having issues. We have been without our refrigerator since the middle of June and I am at my wits end. Warranty is a miscellaneous failure of a component covered by Warranty Contract and a Recall is a mass failure of a Component(Linnear Compressor). Any suggestions? Is this covered under the recall? Needless to say all the food was lost. The manufacturer and seller have known about these faulty compressors for OVER A DECADE! We are retired and just don’t have that much to waste on them. Purchased Kenmore Elite 3 door refrigerator Model# 795.73133.410 October 2016 paid $2010 on sale from Sears. He replaced the compressor which cost me around $350. It also was the compressor. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. I am guessing it will be $350 on labor based on Sears estimate. My complaints is the same as the rest 2 weeks for a repair, then. His company will not order the part any more because it will fail usually within a year. How I long for the good old days, when American made products were made reliable. I had an independent appliance repairman come on Sunday September 9, 2018. I could hear motor start but soon no sound. I thought we shopped and bought a product to last and had good reviews. They cannot give you a set time. LG needs to be investigated thoroughly. Compressor went out in under 2 years. We were NEVER given a recall notice by Sears for them to come and correct this dangerous matter that they knew about. Sears service said the soonest appointment we could get to "diagnose" the problem was 5 weeks out. I spent 3 hours on the phone getting bounced between Kenmore, Sears and LG and my call "dropped" four different times. I purchased the whole Elite Series of Kenmore appliances in 2014 along with the extended warranties and in December 2018 while cooking Christmas Dinners my oven went completely out so far I have had to fix the stove myself because sears informed me they had no longer anyone in my area to repair it and everyone wants to charge an arm and a leg so I followed a u tube video and narrowed it down to the electronic board and fix it for a little over $500 and now in May 2019 my refrigerator all of a sudden quit working overnight. I didn't spend Kenmore Elite money to get an LG but that's a different story. I am interested in any information on a class action suit regarding this particular product. The next day a service tech came and said the motor and the fan needed to be replaced and quoted a price of $425. He brought up the repair order. After reading what everyone has gone thru, I don’t know if I want them to come out now. This is just WRONG that Sears knows of this problem, continues to sell these faulty products and does not take care of the customers when the products fail. They tell me there is no recall for this issue. I called and was told they couldn’t get to me till next week and I would have to pay 99 dollars just for them coming out. I am in if there is a class action suit. We have called Sears several times to get an earlier appointment, which they assured us was a possibility and were met with nothing but frustration. I have a house full of lg appliances and have had problems with all of them resulting in repair or replacement. I purchase a Kenmore elite refrigerator in 2016 3 yrs. Bought Kenmore Elite refrigerator September 2016. Took 3 repair calls to fix no parts untrained tech. Mine didn't even last that long. I read in the other comments that these LG's were made in Korea and they were meant to run on butane not Freon is that true? Set up the system and said there is no pressure. My Kenmore Elite is less than 4 years old & has broken for the 3rd time. No wonder Sears went bankrupt. After 4 phone calls to Kenmore who repeatedly transferred call without checking for recall, on the 4th call I was told there is a recall. Went out of town to come home to a putrid smelling home, because the unit stopped cooling and spoiled all of my food , fridge and freezer, at a minimum over $500 worth of food. Have been having issues with the freezer not keeping things frozen. Ridiculous!!! The food heated up and I have thrown everything out as it could be dangerous to consume. Tech support check and schedule tech to come out today. The control panel went out the first year and then October 2, 2019 the compressor stopped working. Now I'm reading about faulty compressors and other things. This information was slightly different from what we had been told by the person who sold us the warranty plan. Sears sells JUNK and only warranty it for first 12 months, after that lapses, they push you towards purchasing extended warranty, and abuse the protection to their benefit. I am beyond frustrated with Sears. What has happened to Sears quality and customer service??? Any help would be appreciated. I have been on the phone with Sears several times the past few days complaining about my refrigerator not working. Called LG back to see if they would compensate the labor costs based on the age of the device. When I explained where the warranty information came from, they said I had to call Kenmore. Your question was published, help is on its way! To do this, you need to write in the search box (for example, google) how many cubic feet is my kenmore refrigerator and add to it an additional word: converter or calculator . We have had this unit for just under 2 years. We purchased our Kenmore Elite fridge in June 2016 & had also purchased a 5 year extended warranty Mod#73133. It's been 9 days since we called to put in a claim to have the refrigerator repaired and they have not sent out a tech who can diagnose the issue. compressor/sealed system has failed. I would gladly push this refrigerator to the curb. On May 31, 2018 I started hearing an intermittent buzzing in the freezer area. We were told this is a bad compressor by LG. The compresser will finally quit. Compressor went out 18 months later. Choose your color like stainless steel, black and white french door refrigerators, and browse a variety of finishes and sizes, ranging from 18 to 33 cubic feet. Also, what is the cubic foot capacity of t … read more Meantime we are living out of a camping cooler and replacing the ice every day. Generally, the larger the refrigerator, the greater the energy consumption. I am highly disturbed by this. every time this happens the food in the upper part of the fridge heats up and all the food spoiles . On 1/4/2015 we purchased a Kenmore Elite bottom freezer refrigerator. It covered everything. The third number after the period in the model number indicates the cubic ft. of the refrigerator. LG model LFX29927ST. Then I went on the internet to get suggestions. We accepted the plan. I was better off purchasing a real appliance from Lowe's after the first year this gave me problems. I've read a lot of complaints (on facebook ) about these refrigerators breaking down; And how LG has been giving people the run-around. I was wondering if you have the dimensions for Model#106.5942*800 or 106.5943*800 both are listed on my manual. They told me to call Kenmore. I call LG tech support and did a smart diagnoses over the phone and they were able to know the refrigerator status. Purchased a Kenmore Elite bottom freezer refridgerator model 795-7313 at Sears. He also said that since Sears has to replace the compressor since it is under warranty, they overcharge on the labor to offset it. So it appears that the $2600 refrigerator becomes useless after either 1 or 2 years. I need help. The lady had a strong accent so it was hard to communicate with her, but she assured me the parts would be covered. When we stated the food loss is over $1000, the rep said "I never said we would cover the food loss, just help with it.". This 10 day wait was supposed to be and "expedited" appointment. I noticed that the food in the fridge was not staying cold, we'll eventually all my food went bad. It's a LEMON! Our Kenmore Elite (production in 2016) has stopped cooling and freezing. Never buying a Sears, Kenmore, LG product! I had a service person come out and diagnosed it as a failed compressor. According to the recall notice, LG has received 82 reports of incidents involving a condenser fan motor failure due to this problem, specifically described as condenser arcing and smoking. Ordered it and another week until the origional repair guy came back and replaced the condensor. Sears came October 4th and said he had to order a new compressor, they came back on October 17th (2 men) worked for 5 hours and said they had to order more parts and now they can't seem to get the parts. I’m senior on social security. I went thru cleaning vents in back, resetting Refrig per instructions. 210) everything was good until 4 months ago when the ice maker stopped working. Because the fridge is still under warranty in order for the parts to be covered I was told a Sear Technician needed to diagnose it. The fridge is just 6 months old, still under LG warranty. Good grief. I was trying to get a expedited dispatch. We also bought a Kenmore Elite Bottom Freezer Refrigerator from Sears on Oct 11, 2011 on July 4th 2019 the compressor went out and was verified by our personal technician. I purchased a Kenmore Elite Grab and go Model 795.740.411 in Sept 2015. Purchased a Kenmore Elite 3 Door 9/14/17. This is freaking pitiful!!! So we pray it holds out because that's a chunk of change that we just don't have at the drop of a hat. I saw Theresa recall on some of the LG and Kenmore refrigerator but it should be all with linear compressors. I bought a Kenmore refrigerator from sears on 9-5-18 it was regular $700. How can I get in on this lawsuit. ... It’ll take refrigerators up to 30 cubic feet in size. He said I need to call Sears because they maybe able assist with a lower cost of repair because their starts at $900 to $1300. How many Cubic feet is my Kenmore refridgerator? Rented a small fridge ( 60.00 for 2 weeks). I purchased a Kenmore Elite LG 795.7107 5 yrs and 5 months ago. In March of 2016, a part failed that caused things in the fridge part to reeze and the freezer thawed. What can I do? I already paid around $2400 for the refrigerator. Is there a recall on this. Lg compressor has a 7 year warranty but not when it has a kenmore label on it. But wait...called sears for repair and I get Mar 22!!!!! Let me know if a lawsuit if being filed. Based on all of the complaints and class action lawsuits that have surfaced, this is a widespread problem that needs to be remedied. I am still fighting for a replacement. Postal lady knew us and the problems we were having so she delivered. Our frig is only 4 years old! Online Dictionaries: Definition of Options|Tips Options|Tips I bought most of my appliance from sears. My frig model is LFXS30766/86. Sad that foreign made products are made so inferior. 795.72493.611 was the model number. This is around 2 years and 1 month. Spent $629 for labor on repairs (compressor was under warranty). I discover that this KENMORE ELITE name, which I know and trust and buy for its quality and performance and durability/dependability , is just on the outside when it’s actually an LG. Totally unbelievable that a top-of-the-line unit would fail after 3 years. Purchased Kenmore Elite with LG compressor lasted 2.5 years. Purchased a Kenmore elite model 79572063.110 temperature on front of door we have at 33 inside fridge and freezer not cooling at all. Every part was replaced, Twice, if not more. It is not even 2 years!!! If there is class action, what do we need to be part of it? ft. French Door Bottom-Freezer Refrigerator October 11, 2014 less than 5 years ago about two weeks ago my freezer stop working. Good times. I need to know the cubic ft size of Kenmore Refrigerator model # 59569872 - Answered by a verified Appliance Technician We use cookies to give you the best possible experience on our website. Complaint has been file with The State Attorney General. We just returned this morning 9/24/2018 from weekend away to a non-working LG fridge. The compressor went bad. The Sears techs come out, don't know the issue, and replace almost every part, the part being an "unoriginal" fails again, and again, and they keep charging labor and parts, and coming and repairing the same part. Share 106. I am not spending another penny on purchasing warranties, or hiring private company technicians to fix this junk. PLEASE CONTACT ME! Compressor went out, now July, 2018. We have no idea how long the fridge has been off, but the entire house stinks. Get all of's best Celebrities lists, news, and more. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. LG ran remote diagnostics using my cell found and found nothing wrong, even though I was standing in a puddle of defrosted food juices. Refine Your Search. Someone needs to be held accountable! On June 29th, Sears Roebuck and Company of Hoffman Estates, Illinois and LG Electronics of Lincolnshire, Illinois, in conjunction with the Federal Government, announced the recall of approximately 20,000 LG and Kenmore Elite® Trio™ Three door refrigerators. When asked what do we do to feed our family of five until then, we were told "we can give you a curtesy $!20 to refund the food loss." Approximately six years ago, we purchased a complete kitchen package of Kenmore Elite products - refrigerator, dishwasher, microwave, and stove. Waited 3 months for 2 repair appointments - sears will not cover the defective compressors because they only have 1 year warranty. As of today October 31 I am still out a refrigerator. We were left with over $300 worth of spoiled food that we were never compensated for, even though the extended warranty claims to cover lost food. You can see by looking online about the failures over and over again. The linear compressor recently failed and according to my product manual the linear compressor is suppose to have a 10 year warrantee with free replacement. Add me to the Class action lawsuit. It took them two weeks to diagnose and send parts to install new condenser and compressor, and then they failed to show up for my appointment and gave me a new appointment 10 days later!! Kenmore 10651123210 side-by-side refrigerator parts - manufacturer-approved parts for a proper fit every time! I asked person if he knew difference between Warranty and Recall. Our refrigerator (model # LMXS30776S) is just over 3 1/2 years old, and this will now be the 7th time we've had it fail. Model # is 795-77563600. He also informed me that if it was also bad I would still have to pay the labor cost again to have it fixed. Really? It is freaking brand new and I paid some man over $300 for 4.5 hrs and paid $330 for a new control board to try and diagnose the problem and it seems that its not the control board or the fan. Compressor is under warranty but I am told that the labor charge is going to be close to $300. I paid for a premium appliance to get a better value and longevity of my appliance and it hasn't lasted 3 years of normal use. Kenmore/LG are aware of it and they need to replace these units! Less than 1 year icemaker failed (jammed) was able to unjam, but this happened several times over the next few months until it totally failed after just over a year. How annoying for a $3000 refrigerator! Wonder why they are going out of business....hmmm. I then called Sears. Is there anyway we can get some money back towards another refrigerator? Very disappointed in Kenmore s quality should have lasted longer perched Oct 2012. LG is totally unresponsive to the needs of their consumers. The compressor is not running. Guess how much a new compressor is? On November 13,2018 ice maker stopped working and food in freezer started thaw Out. called a local repair place, their tech showed up the next day and said "oh, Kenmore, i bet it is the LG compressor..." and after he opened it up, he was right. Technician says it is the compressor and 3 other parts. In doing research, this compressor is known by both Sears & LG to be faulty and there have been previous class action lawsuits related to the compressor. This makes it he second one I have bought in the past 10 years. The Kenmore Coldspot 106 is a 20.7-cubic foot side-by-side refrigerator with a reverse osmosis Pur water filter, ice maker and digital controls. Purchased Kenmore Elite in November 2015 and it stopped cooling in less than 4 years. We bought an LG french door and 6/7/19 the compressor went out. LG is willing to fix it per our repair serviceman but Sears is unwilling to release the serial number so LG can authorize a work order number. When I called LG they saod they would give me numbers to call for a tech to come out service charge alone would be 95.00. 2nd tech ( from another company) said same thing but didn’t charge me. I had purchased the extended warranty for a couple of hundred of dollars after spending over $2,000.00 for the refrigerator. At the same time start looking for a new fridge. Tech shows up installed, we waited 2 weeks on the advise of the tech, he showed us a letter that LG was replacing multiple compressor with single compressor seems this was a list of compressor they were having problems with. I am pretty sure I just got rooked on a lemon model and manufacturer compressor issue that has effected numerous consumers and should be a class action suit if not recalled and replaced. of course lost a fridge full of food. They said we had the door open too long the day prior. Last Monday, 7/9/18 the unit failed and stopped cooling, causing both the refrigerated and freezer sections to actually get warmer than room temperature. Five months ago, the evaporator, drier and ice maker assemblies were replaced as it was not cooling. In September 2018 the Ice Maker and Water Dispenser stopped working I called in to my LG Warranty amount and was given Claim #1403xxxx about an hour later my wife told me everything in the Freezer was thawed I called back added that to the problem. Cover Letter for Jobs In April 2015,we purchased a Kenmore Elite Grab n Go refrigerator. Sears said “sorry, no warranty”. After 3 phone calls to Sears, over an hour of time & getting transferred continuously & speaking with at least 7 people, I’ve been told different things & now I’m told the parts won’t be covered even though my written warranty says 7 years on the compressor. Through the model number he determined it was made by LG in South Korea. We made an appointment with Sears technician but they failed to show up. I think they knew exactly what was going on and I am ready to fight for what I think is right. Every time I call I get the run around between departments. Used troubleshooting guide and was able to get ice maker to turn over ice and reset the settings as guide suggested freezer started freezing again. The last repairman said to just remove everything and turn it off and let it sit for 24 hours while the ice melts. I bought a Kenmore Elite 12/04/2015 for $2,872.58. They ordered a compressor which wasn’t the correct one and tried to reorder another after selling me the warranty plan. Any idea how to be somehow compensated for major price of repair? The technician said that the I needed a new condenser which would be no charge because that's the only thing covered under the "warranty" but the other parts and labor I would be responsible for unless I purchased an additional warranty that would cover all the parts for $600 a year but it would cut the $858.23 in half. We purchased the extended warranty through Sears. Orders parts, parts come in 3 days, takes another week to get technician out to fix it. Learn how to do just about everything at eHow.